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At Zluzarinbrexnriz, we want you to be completely satisfied with your interior decoration product purchases. This Return Policy outlines the conditions under which you may return products.
You may return most products within 30 days of delivery for a full refund or exchange. Products must be in their original condition, unused, and in original packaging with all tags and labels attached.
To initiate a return, please contact us at reply@zluzarinbrexnriz.world or through our contact page. Provide your order number and reason for return. We will provide return instructions and a return authorization number.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure your return is received safely.
Once we receive and inspect your returned product, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
Customized or personalized products, items that have been used or damaged, and products purchased on final sale may not be eligible for return. Please contact us if you have questions about return eligibility.
We offer exchanges for products of equal or greater value. If you wish to exchange an item, please contact us to discuss available options. Additional charges may apply for exchanges of higher value.
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
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